Christos Charistas

IT Professional. Artist. Traveller. Language Superlearner.

Get in touchAbout me
Welcome

Welcome

I am a PMI-PMP, ITIL . ScrumMaster and 9x Salesforce certified IT Professional with 20 years of experience, based in Munich, Germany. In 2017 I joined the German division of Japanese IT Consulting and Services company NTT DATA which employs more than 100,000 people in 50 countries around the world. I split my time between Munich, Germany, Thessaloniki, Greece and Dubai, UAE. I build reliable technical infrastructure and services solutions and improve business workflows on an optimized budget. I leverage all industry-standard toolsets to manage teams and assets including PMI® Project Management and ITIL® change management standards.

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Specialties

My professional focus is on everything Digital Business Solutions, especially CRM based on the SFDC (Salesforce.com) platform, IT Infrastructure Planning,
Server and Workstation technologies,
Cisco networks,
IT Audit, KPIs,
Authoring and Documentation.

More about my specialties
Specialties

Certifications

I have a BSc from the Aristotle University of Thessaloniki, hours of extensive certified training in IT and CRM administration. I have demonstrated my high level of knowledge and expertise and I am proud for my following accomplishments:

Project Management Professional (PMP) ,
accredited by the Project Management Institute® (PMI),
ITIL® V3 Foundation Certificate in IT Service Management ,
accredited by AXELOS Global Best Practice, Certified ScrumMaster accredited by the Scrum Alliance, Salesforce Certified Administrator, Certified Sales Cloud Consultant, Certified Service Cloud Consultant, Certified Field Service Consultant, Certified Experience Cloud Consultant, Certified Platform App Builder, Certified Data Architect, Certified AI Associate and Certified Data Cloud Consultant accredited by Salesforce®.

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Work

Work

I managed 20+ projects ranging from €5K-€250K in budget. Wrote 20+ business policies and procedure handbooks. Supported 600+ customer accounts. Authored manuals for IT and business processes.

See my resume

What Customers and Partners Say About Me

  • Chris consulted us and lead a communication uprade project, by moving us away from a traditional telephony infrastructure towards a modern, digital, VoIP based telephony system. This resulted in significant cost savings in both call costs and administration time.

    Client

  • I had a great experience working with Chris on our web project. Our web upgrade to version 2.0 was definitely a step up.

    Client

  • Chris did an excellent job is extremely organized and is able to follow through to ensure that the job gets done.

    Client

Want to get in touch?

Contact me